# Quiz: Describe what the system actually does

## Student quiz

### 1. A scheduled process opens every new invoice email and copies fixed fields into a spreadsheet using a prepared sequence. Which description best fits the example?

A. It is agentic because a schedule starts it.
B. It is not automation because a person designed the sequence.
C. It is a chatbot because it reads email text.
D. It is an automated fixed workflow because the trigger and the way steps are chosen are separate questions.

**Correct answer: D.** The schedule explains when work starts, while the prepared sequence explains how the steps are chosen. A treats every scheduled job as agentic. B ignores that software can carry out a human-designed process automatically. C assigns a label from the input format rather than the behaviour.

### 2. An online-shop helper reads an order, notices that delivery is late, chooses to check the carrier's latest update and drafts a reply. Which sentence gives the clearest explanation?

A. It is agentic because every customer email is automatically correct.
B. It is agentic because the model chooses an extra tool action from what it found.
C. It is automation only if it sends the reply without approval.
D. It is an agent because the seller calls it one.

**Correct answer: B.** The model uses a returned result to choose another action toward the goal. A invents a guarantee. C confuses automatic starting or execution with whether a model chooses steps. D relies on the label rather than the observed work.

### 3. A system prepares a customer reply whenever an email arrives, but a person must approve sending it. Which combination is accurate?

A. Human approval means no part of the process is automated.
B. Preparing the reply proves the customer received it.
C. It can be an assistant, use an agent, and automate reply preparation while leaving sending to a person.
D. One product can have only one of the labels assistant, agent or automation.

**Correct answer: C.** The labels describe different parts of the same system: helping the user, choosing actions and carrying out work automatically. A ignores the work completed before approval. B confuses drafting with sending. D treats compatible descriptions as exclusive categories.